This is the Privacy Page for Exhaustworx

If users have questions or concerns regarding this statement, they should first contact The Manager, by:
Email: admin@exhaustworx.com.au

Or:

The Manager
Exhaustworx
P.O. Box 1488
Oxenford Qld. 4210

Registration This facility is offered as an option to allow you to be informed about new products, or services that we may have from time to time. During registration a user gives contact information (such as name and email address). We use this information to contact the user about services on our site for which he/she has expressed interest. The more information given the more we can create a more satisfying and personalized experience on our site for our customers.

Order We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number,expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Information Use The collection of any information is used only to complete any transaction or service requested by the user and will not be passed on to
any third party. This information is not stored on a computer which has access to the internet.

Profile We store information that we collect through cookies, log files and forms to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to improve the content of the site for the user.

Cookies A cookie is a piece of data stored on the user's computer tied to information about the user. [Usage of a cookie is in no way linked to any personally identifiable information while on our site.] We use [both] session ID cookies [and] persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, [the user will not be able to participate in any of our sweepstakes, contests or monthly drawings that take place.] Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Log Files Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. [IP addresses are tied to personally identifiable information to enable our Web-based service.]

Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Customer Service We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information We DO NOT Share Personal Information with Third Parties with the exception of shipping companies whereby we only supply such information as is necessary to complete the delivery of your order. We obviously also use a banking company to process your payment details.

Business Transitions In the event Exhaustworx goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Links This Web site contains links to other sites. Please be aware that we, Exhaustworx, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys [& Contests] From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as post code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties.

Tell-A-Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Exhaustworx will automatically send the friend a one-time email inviting them to visit the site. Exhaustworx stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program]. The friend may contact Exhaustworx at admin@exhaustworx.com.au to request the removal of this information from our database.

Security This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number , that information is encrypted and is protected with the best encryption software in the industry - SSL. We also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices.
If users have any questions about the security at our Web site, users can send an email to admin@exhaustworx.com.au

Correcting/Updating/Deleting/Deactivating Personal Information If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information by emailing our Customer Support at admin@exhaustworx.com.au. [Or, contact us by telephone or postal mail at the contact information listed below].

Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Information If users have any questions or suggestions regarding our privacy policy, please contact us at:

Email: admin@exhaustworx.com.au